February 14, 2019
Ask any nonprofit and they’ll tell you that volunteers are pivotal to carrying out their mission. Stretched thin by budgets and staff members who wear multiple hats, there isn’t a nonprofit out there who can make it without volunteer support. So, when Jump Associates located us with the help of Universal Giving, we knew we hit a home run.
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January 17, 2019
December 13, 2018
Have you ever wondered how successful brands like PayPal, Best Buy, and American Express measure their customers’ loyalty and satisfaction?
They rely on something called the Net Promoter Score, a powerful metric that helps big brands “listen to their customers” by calculating their willingness to recommend the company’s products or services to others. The NPS is measured by calculating the percentage of detractors from the percentage of promoters of the product and it provides valuable feedback that’s sometimes used to shift brand strategy. While it’s used primarily in the for-profit world to evaluate customer satisfaction, nonprofits would do well to engage in this type of behavior too.
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December 7, 2018
A big part of what we do here at Pivotal is to encourage our youth to dream big. That’s why we love sharing stories of our college scholarship recipients like Noor Almusahwi, a former foster youth, and current Pivotal scholar. Noor is well on his way to realizing his career goals. He sets the bar high for all college students, not just those from foster care.
A quintessential student-athlete, Noor is now a senior with a 3.9 GPA at Arizona State University and wrestler in the school’s Top-10 wrestling program. Before transferring to ASU, he was California’s top-ranked wrestler. Although his days are jam-packed with classes, homework, and perfecting the wrestling skills and technique he began learning in high school, he also finds time to conduct policy research on the rights of refugees.
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November 27, 2018
Just three weeks ago, California voters passed two propositions expected to battle homelessness in our community. With tent encampments growing in cities across the area and people lining up as early as 8:00 am for a shelter bed, it’s clear that homelessness has reached a watershed moment in California.
What’s perhaps less obvious is that homelessness is a deepening problem for college students. Once they turn 18, many no longer receive financial support from their parents. This is particularly true for college- enrolled foster youth who often emancipate at age 18. For them, stretching their dollars means having to choose between paying for classes and books, or housing and food.
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November 13, 2018
You may know us for our work as Silicon Valley Children’s Fund – or perhaps you knew us as TeenForce – but now, you can just call us Pivotal.
Pivotal is so much more than just a new name and logo. If there's anything we've learned from our 20 years of experience working with foster youth, it's that the nature of what we do - providing academic and employment support to foster youth - is pivotal to their future. And, it's clear that the timing of this support - receiving it before the emancipation clock ticks down - is pivotal to their career success.
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